PRIVACY POLICY
Last updated: January 2025
Information We Collect
At ProMasseurs, we collect information you provide directly to us, such as when you:
- Create an account and complete your profile
- Purchase credits or unlock contact information
- Contact us for support or inquiries
- Submit reviews or feedback
- Subscribe to our communications
This may include your name, email address, payment information, and any other information you choose to provide.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and manage your account
- Send you technical notices and support messages
- Respond to your inquiries and provide customer service
- Protect against fraud and ensure platform security
- Comply with legal obligations
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- With service providers who assist in operating our platform
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
- With massage therapists when you unlock their contact information (limited to facilitating communication)
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Secure payment processing through trusted providers
Your Rights
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
To exercise these rights, please contact us at [email protected].
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
Third-Party Services
Our platform may integrate with third-party services (such as payment processors, analytics providers, and communication tools). These services have their own privacy policies, and we encourage you to review them.
Children's Privacy
ProMasseurs is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
Support: [email protected]